In an ongoing effort to suppress the spread of COVID-19, the City has issued a “Stay at Home, Work Safe” Order. The airport remains open and operational as it falls under critical infrastructure, however passengers must only travel for essential purposes. A list of essential purposes is available at epstrong.org.
If passengers are traveling for essential purposes as described in the order, they must comply with social distancing requirements, such as keeping a six-foot distance from others. Passengers must also practice good hygiene by coughing/sneezing into one’s elbow or into a tissue and disposing of it properly afterwards and by washing hands frequently, for at least twenty seconds, or by using hand sanitizer when hand washing is not available.
If you should need to modify your travel arrangements, based on this information most of the airlines have flexible schedule change policies currently in place, please reach out to them directly for assistance. For contact information please visit the Airline Contact Information Page.
The terminal continues to remain open to support stakeholder’s operations, however the airport is practicing social distancing by suspending special programming and gatherings. Airport administration and maintenance staff are now working remotely or on a COVID-19 Service Adjustment schedule to decrease even further social contacts in the workplace. Stakeholders may still communicate with airport staff via email or by phone.
As El Paso International Airport and its concession partners continue to evaluate airport operations and passenger demand, we are implementing temporary changes to our food and beverage, news and gift shops as well as various other services.
Cleanliness of the airport terminal, to include restrooms, common use spaces and high-traffic areas have always been a priority for EPIA. In the past month as the situation has developed, increased measures have been incorporated into our cleanliness procedures:
- On top of the usual cleaning procedures carried out twenty-four hours a day, seven days a week, we increased our custodial staffing levels to increase cleaning of the public areas of the terminal.
- We are ensuring all hand sanitizers, soap and paper towels are fully stocked in all restrooms at all times.
- We have added hand-held electrostatic sprayers that easily disinfect and sanitize surfaces, covering a large surface area in a short amount of time with chemicals that are safe for people, surfaces and the environment.
- Custodial staff are supplied with personal protection equipment including N95 masks and gloves.
- Staff have been reviewing personal safety training and guidelines to make adjustments as needed.
Passengers and Staff
- We recommend reviewing the CDC’s website so that you, your staff and family can best protect themselves from becoming ill.
- We encourage everyone to wash their hands for at least 20 seconds, and frequently.
- Use hand sanitizer and/or anti-bacterial wipes when hand washing is not available.
- Refrain from touching your face, and cover your cough or sneeze.
- Distance yourself while in queue lines or in gift shops and restaurants to avoid people who may be sick.
- Stay at home when sick.
- CDC preventative guidance are displayed in restroom mirrors and screens throughout the terminal as a reminder for passengers and airport staff.
Flights and Schedules
- Airlines have been increasing their cleaning practices and have allowed flexibility in changing of itineraries.
- Some airlines have adjusted their schedules in response to decreased demand.
- We encourage you to visit your airline’s website or reach out to them directly for more information. Click Here for links by Airline.
- Patience is encouraged when calling the Airlines as they may experiencing a high volume of calls.
- The El Paso International Airport has not been identified by the federal government for advanced screening or as an active quarantine station since we do not receive international non-stop flights.
- It is the mission of El Paso International Airport (EPIA) to provide passengers with a safe, secure and efficient airport. EPIA staff will continue to communicate frequently with local, state and federal professionals, the Centers for Disease Control (CDC) and follow recommendations and guidance.
If you have any questions regarding the Corona (COVID-19) virus please visit epstrong.org or call the COVID-19 Hotline at (915) 212-6843.